Dial 1-888-829-1117 for immediate help with any reservation, flight change, refund, or support need. This line connects you to a live representative 24 hours a day, 7 days a week.
For quick questions or issues, start a live chat with a support agent. You’ll connect directly via web or mobile, and avoid phone wait times. Available for bookings, flight status, and even baggage help.
If your request isn’t urgent, use the official email form or write to customer.relations@aa.com. Email support is best for complaints, documentation, or follow-up questions. Replies usually come within 1–2 days.
Tag or direct message @American AirlinesAir on Twitter/X or message American Airlines Facebook for rapid support. Their social teams are quick and empowered to escalate urgent issues.
Download the American Airlines App for iOS or Android and get chat support, live flight status, baggage tracking, and more—right from your phone. Tap the “Contact Us” or “Support” icon in-app to start a chat or call.
If you’re already at the airport or need face-to-face help, head to the nearest American Airlines service desk. These are staffed by trained agents who can help with same-day flight changes, upgrades, baggage problems, and more.
If you’re outside the American Airlines States, American Airlines provides dedicated international customer service numbers for every region. See the full list here.
If your luggage is missing, delayed, or damaged, American Airlines has a dedicated baggage service. Call 1-800-535-5225 or file a report at the airport or online for fast tracking and updates.
AAdvantage frequent flyers get priority support at 1-800-882-8880. Get faster booking, mileage help, upgrades, and exclusive deals. Elite members have access to dedicated agents for all loyalty questions.
Lost something on your flight? Report lost items through the Lost & Found form or ask at any airport counter. The team reunites thousands of passengers with their belongings each year.
To request a ticket refund or cancel a booking, use the official Refunds portal or call 1-800-433-7300. Agents can explain eligibility, process cancellations, and start refunds quickly.
For wheelchairs, oxygen, medical requests, or special meals, call 1-800-433-7300 (and press “0” for assistance) or fill out the Special Assistance request form. American Airlines is fully compliant with the Air Carrier Access Act and will ensure your comfort and safety.
Groups of 10 or more can access special rates, flexible terms, and support via the Group & Meeting Desk at 1-800-221-2255 or online. Great for conferences, sports, weddings, or large family trips.
Traveling with a pet? American Airlines offers pet-friendly options in-cabin and cargo. Call 1-800-433-7300 or see the pet travel guide for documentation, fees, and restrictions.
Stay informed by signing up for flight status alerts via email, SMS, or the AA app. For up-to-the-minute updates, call 1-800-223-5436 (Flight Info line) or use the flight status tool online.
Nobody likes waiting on hold! Here are proven strategies to get a live agent quickly when calling American Airlines:
American Airlines serves more than 200 million passengers each year and is recognized globally for its extensive network, reliability, and award-winning AAdvantage program. Whether you’re flying for business or pleasure, their customer service team is available around the clock—online, by phone, or in person—to make your journey as smooth as possible.
For same-day changes, rebooking due to delays, or voluntary itinerary changes, call 1-800-433-7300. Agents are empowered to assist with voluntary changes, weather waivers, and missed connections.
If you’ve received a travel voucher, eVoucher, or flight credit, you can apply it online or by calling 1-800-433-7300. Have the voucher code and expiration date ready, and ask for help if you experience any issues redeeming online.
Share your travel experience—good or bad—using the official feedback form or by phone. American Airlines takes all complaints seriously and often responds with a call or email follow-up.
Purchased travel insurance through American Airlines? For claims related to flight interruptions, medical emergencies, or lost baggage, contact the insurer directly (often Allianz) using the details in your policy confirmation or by phone for help navigating the process.
To book, update, or get details on children flying solo, call 1-800-433-7300 and ask for the Unaccompanied Minor Desk. Agents provide info on forms, fees, and airport procedures for young travelers.
AA offers help to elderly travelers, including mobility, check-in, and gate assistance. Call 1-800-433-7300 ahead of your flight or request support at check-in. The team will make sure seniors get the attention they need every step of the way.
Businesses can manage accounts, book multiple travelers, and access special rates via the business travel portal or by calling 1-800-433-1790. Get help with contract bookings, loyalty benefits, and tailored solutions.
If you have a Citi® / AAdvantage® or Barclays AAdvantage® Aviator® card, call the cardmember services number on the back of your card for dedicated help with points, fraud, payment issues, and travel benefits.
If your booking includes flights with Oneworld® or codeshare partners (like British Airways or Alaska), you can call those directly for check-in, baggage, or support. See your e-ticket for partner contacts or visit the Oneworld partner page for details.
If your issue remains unresolved, file an official complaint with the US DOT Air Consumer Protection Division. This adds regulatory pressure and usually gets rapid results for serious cases like denied boarding, refund refusals, or discrimination.
As one of the world’s largest, American Airlines has invested millions in customer care, technology, and 24/7 support. The AA team fields millions of calls and chats every year, helping travelers with everything from last-minute changes to complicated multi-country trips. Their agents are trained to deliver solutions with empathy, professionalism, and speed.
Whether you’re a first-time flyer or a seasoned AAdvantage Platinum member, AA’s goal is the same: **make your journey smoother, every step of the way.**
When you need help with American Airlines, you deserve fast, friendly, and expert support. With 25 proven contact methods, round-the-clock lines, and multiple ways to reach a real human, this guide gives you every tool to fly with confidence and peace of mind. Bookmark this page, share it with friends, and never feel lost in the maze of airline support again.
Safe travels and blue skies from the American Airlines customer service team!